Activate member help access
Use your existing membership record to obtain help access.
Updated 11 Nov 2026
Select Login and enter your membership number. If this is your first time, leave the password empty and select Continue. A verification code can be sent to a suitable email saved for your membership, or by SMS if no usable email is recorded.
Enter the code and select Verify code. Then choose and confirm a password of at least 12 characters. If you cannot use your saved contacts, follow the recovery instructions and contact the membership office for an identity check. Never share your password or code.